Stoff³ Textilveredelung — Rudolf Latikan
These General Terms and Conditions (hereinafter "T&Cs") apply to all contracts between Stoff³ Textilveredelung, owner Rudolf Latikan, Dennhäuser Str. 116, 34134 Kassel, Germany (hereinafter the "Contractor") and the customer (hereinafter the "Client"), both towards business customers (companies, clubs, public authorities) and towards private customers (consumers within the meaning of Section 13 of the German Civil Code, BGB).
Deviating, conflicting or supplementary general terms and conditions of the Client only become part of the contract if the Contractor has expressly agreed to their application in writing.
Offers made by the Contractor are subject to change and non-binding. A contract is only concluded upon the Contractor's written order confirmation or upon commencement of the performance of the commissioned work.
Quotes are valid for the period stated in the respective quote. Unless a different period is stated, the validity period is 30 days from the date of the quote.
For business customers, all prices are in euros net plus statutory VAT (currently 19%). For private customers, the prices stated are final prices including statutory VAT.
VAT ID: DE279708062
In garment decoration, production-related tolerances are customary in the industry and do not constitute a defect:
Delivery times are non-binding unless a fixed date has been expressly agreed in writing. Partial deliveries are permissible.
Business customers: shipping is at the Client's cost and risk.
Private customers: the risk of accidental loss and accidental deterioration only passes to the consumer upon handover of the goods to the consumer (Section 475 (2) BGB). The shipping risk is borne by the Contractor.
The delivered goods remain the property of the Contractor until all claims arising from the contractual relationship have been paid in full.
Business customers: the Client must inspect the goods without delay upon receipt. Notices of defects must be given in writing without delay, at the latest within 7 working days of delivery.
Private customers: the statutory warranty periods apply to consumers.
In the event of a defect, the Contractor has the right to cure (subsequent performance). Only after cure has failed is the Client entitled to a price reduction or to rescind the contract.
Business customers: the Contractor's liability is limited to intent and gross negligence.
Private customers: the consumer's statutory warranty and liability rights remain unaffected.
The Client warrants that they hold all rights required for the templates, logos, designs and motifs they provide and that their use does not infringe any third-party rights. The Client shall indemnify the Contractor against all third-party claims arising from an infringement of rights caused by the templates provided.
The Contractor is not obliged to check the templates provided for possible infringements of rights (e.g. trademark, copyright or design rights). In the event of recognisable infringements, the Contractor reserves the right to refuse the order.
Embroidery programs (punching/digitising): the embroidery programs (embroidery files) created by the Contractor remain the property of the Contractor. By placing the order, the Client acquires the right to have the embroidery program used for their orders with Stoff³. The embroidery files are not released to the Client or to third parties.
For repeat orders with the same motif, no new punching fee is charged — the embroidery program is reused free of charge.
Retention of customer data: files provided by the Client (logos, print templates, motifs) are stored digitally and remain available for repeat orders. They are retained until revoked by the Client.
The Contractor reserves the right to delete stored data for operational reasons (e.g. system migration, storage capacity). No guarantee is given for the permanent availability of the data. We recommend keeping your own backup copies of all files provided.
If the Client provides their own textiles or materials for finishing (customer-supplied goods), the following rules apply:
Events of force majeure that substantially impede the Contractor's performance or render it temporarily impossible (e.g. natural disasters, pandemics, supply shortages at upstream suppliers, machine breakdown, official orders) entitle the Contractor to postpone performance for the duration of the impediment plus a reasonable start-up period. This also applies if such circumstances occur at subcontractors. The Contractor will inform the Client of such impediments without delay.
Consumers generally have a 14-day right of withdrawal.
Exception for personalised goods: the right of withdrawal does not apply to goods that are made to the customer's specifications or are clearly personalised (Section 312g (2) No. 1 BGB, implementing Art. 16(c) of Directive 2011/83/EU). This applies in particular to:
Customers are expressly informed of the exclusion of the right of withdrawal before the contract is concluded and must actively consent to the lapse of the right of withdrawal.
Cancellation (private customers only): private customers may cancel an order free of charge before production begins. Once production has started, cancellation is no longer possible and the full order value becomes due. Business customers may only cancel by individual agreement.
The full withdrawal notice can be found here: Right of Withdrawal
The material composition of the textiles used is stated in accordance with the German Textile Labelling Act (Textilkennzeichnungsgesetz) and Regulation (EU) No 1007/2011.
Care instructions are provided where possible.
Information on the processing of personal data can be found in our Privacy Policy.
Place of jurisdiction: for all disputes arising from contracts with business customers, the place of jurisdiction is Kassel, Germany. For private customers, the statutory place of jurisdiction applies.
The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law only applies insofar as it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence (Art. 6(2) of Regulation (EC) No 593/2008 — Rome I).
Should individual provisions of these T&Cs be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (Section 36 of the German Act on Alternative Dispute Resolution in Consumer Matters, VSBG).
This English version is provided for convenience. In the event of discrepancies, the German version prevails.
Version of these T&Cs: August 2026 · We reserve the right to update these T&Cs in the event of changes in the law or in our services.